HOOKAH RENTAL TERMS AND CONDITIONS - Updated 10/5/2024
By renting from 2525221 Ontario Inc. (o/b 247 Inc.), you agree to the following Terms and Conditions. These terms are legally binding, and your rental constitutes your acknowledgment and acceptance of these terms.
1. EQUIPMENT RENTAL AND CATERING TERMS:
A. PRICING AND SALES:
The total cost of hookah rentals or catering packages will depend on the number of hookahs or packages requested. Prices are displayed on the website and may be subject to change. Please contact us for detailed pricing information if necessary.
B. RENTAL DURATION:
We offer flexible drop-off and pick-up schedules for both catering and rental orders. Extensions can be arranged for an additional fee. The drop-off time must be selected at the time of booking. During delivery, the driver will confirm the pick-up time with you.
C. RESERVATIONS:
Hookah rental services require at least a 1-hour advance booking. Catering reservations require a minimum of 24 hours’ notice. All reservations must be arranged through our website or sales associates.
D. CANCELLATIONS:
- Daily Rentals: Cancellations made within 1 hour of delivery will incur a $50 cancellation fee.
- Event Rentals: Cancellations must be made at least 24 hours before the event date. Full deposits are refundable if cancelled at least 3 days before the event. Cancellations made within 48 hours of the event will result in the full deposit being billed. If canceled on the day of the event, the entire agreed amount will be charged.
E. MODIFICATIONS:
Requests for changes to the date, time, or location of the event must be made at least 2 hours prior to the scheduled delivery. Due to our commitments to personnel, suppliers, and other customers, no changes can be made within 2 hours of the scheduled time.
2. TERMS OF PAYMENT:
A. PAYMENT:
Full payment is required before delivery. We accept various payment methods through the Shopify platform.
B. SECURITY DEPOSIT:
A refundable security deposit of $100 to $250 will be charged at the time of signing. The deposit is non-refundable if the equipment is damaged, lost, or not returned. Any additional damages will be billed to the client. Refusal to return equipment will be considered theft and may result in legal action.
3. REQUIREMENTS AND LAWS:
A. MINIMUM AGE REQUIREMENT:
We comply with Health Canada regulations and the Tobacco and Vapour Products Control Act. We do not serve individuals under 19 years of age. The host is responsible for ensuring all participants are of legal age, and valid ID is required upon delivery.
B. TOBACCO WARNING:
Smoking hookah carries health risks. Clients assume responsibility for their own and their guests’ participation. 2525221 Ontario Inc. (o/b 247 Inc.) is not liable for any tobacco-related health issues. We do not sell tobacco or coals; herbal shisha and coals provided are complimentary.
4. INSURANCE AND INDEMNIFICATION:
A. RESPONSIBILITY:
2525221 Ontario Inc. (o/b 247 Inc.) is not liable for claims, losses, or expenses unless caused by gross negligence or misconduct.
B. WAIVER:
By renting our equipment, clients confirm they and their guests are of legal age and agree not to hold 2525221 Ontario Inc. (o/b 247 Inc.) liable for any injuries or claims. Clients accept full responsibility for property damage or bodily harm.
5. DAMAGES AND LOSS:
The client is responsible for any damages caused to the equipment during the rental period. We reserve the right to terminate services if activities or conditions threaten the safety of our equipment. Refusal to return equipment will be considered theft and authorities will be notified. All damages beyond the security deposit will be billed directly to the client.
6. INSPECTION:
Clients must inspect the equipment upon delivery and confirm it is in good working condition. Any existing damages will be noted upon signing. Failure to report damage or malfunction at the time of delivery may result in liability for any damages discovered later.
7. CLIENT LIABILITY FOR THIRD PARTIES:
The client agrees to be fully responsible for the actions of any third parties (e.g., guests, contractors) who handle or use the rented equipment. If a third party causes damage to the equipment, the client will be held accountable for any related costs or losses.
8. FORCE MAJEURE:
2525221 Ontario Inc. (o/b 247 Inc.) is not liable for failure to perform due to unforeseen circumstances beyond our control, including but not limited to natural disasters, government regulations, labor strikes, or supply chain disruptions. In such cases, both parties agree to reschedule the event without penalties.
9. LIABILITY FOR PROPERTY DAMAGE OR INJURY:
By renting equipment, the client agrees to be solely responsible for any property damage or personal injury resulting from the use of the rented equipment. The client indemnifies 2525221 Ontario Inc. (o/b 247 Inc.) against any claims or lawsuits arising from the rental.
10. REFUND POLICY:
Refunds, excluding the cancellation policy outlined above, are not available once the rental period has commenced. If there is an issue with the equipment, we will work to resolve it through repair or replacement but no refunds will be issued for time lost.
11. NON-TRANSFERABILITY:
The rental agreement is non-transferable. The client who signs the agreement is responsible for ensuring compliance with all terms and conditions.
12. DATA PRIVACY:
We are committed to protecting your privacy. Any personal information provided through the Shopify platform is handled in accordance with our privacy policy. By using our services, you consent to the collection and use of your information as described.
13. MISCELLANEOUS:
This Agreement constitutes the entire agreement between the parties. Any invalid provision does not affect the validity of the remaining terms. By renting equipment from us, you agree to all the terms and conditions outlined in this agreement.
14. ACCEPTANCE OF TERMS:
By completing a rental transaction through our Shopify site, you acknowledge that you have read, understood, and agreed to all the terms and conditions listed in this agreement. You are legally bound by these terms upon confirming your rental.